How to contact us

Email our team

We reply as soon as we can, usually within one to two business days.

Other enquiries

What to include

You will get a faster answer if your first email has:

  • Your order number
  • The email address used at checkout, if it is different from the one you are writing from
  • A photo, if something arrived damaged, is missing, or is not what you ordered

If you do not have your order number to hand, your tracking number or the email address you ordered with is usually enough for us to find you.

Social media

We pick up comments and DMs too. For anything involving your order, email or a DM is better than a public comment, so your details stay private.